Mertado Multichannel Inventory Management Integration

Mertado Integration | Mertado Inventory Control

Mertado is a leading, members-only retailer that leverages online social networks. Their goal is to delight members, alongside their friends and others who share similar interests, by constantly introducing new products at great deals. Mertado features innovative products and allows members to discover and interact with the products through videos, customer reviews and comment posts. The entire shopping experience takes place within a highly engaging "social shopping" experience, powered by a free Facebook application. Mertado is privately held and backed by leading venture capital firms and angel investors.

CommerceInterface's Mertado integration is performance-based, with no set-up costs or hidden fees.

CommerceInterface offers full-service (managed) or self-service (un-managed) solutions for the best fit to your needs. Our full-service, managed solution includes a dedicated account manager to help you grow your Mertado business.

For a comparison of service level features, view our channel management pricing. Or call a CommerceInterface representative, toll-free, at 1.855.259.5199.

Mertado Channel Management

  • CommerceInterface offers a complete integration to Mertado. Our platform supports a Mertado transaction from start to finish.
  • Get our full-service, managed solution to have a dedicated account manager help you with the growth of your Mertado business. We'll get you up and running, and help you move through the learning curve quicker.
  • The CommerceInterface platform provides a dashboard with key metrics to help you gauge sales performance for Mertado and other retail channels.
  • Choose how you want to interact with our platform. For example, you can select to manage your orders through the interface, receive orders via email, ship confirm orders via the interface or a 3rd party solution like ShipWorks, receive orders via EDI or interact with us via FTP.
  • The CommerceInterface platform offers flexibility and compatibility that allows you to customize your back office processes, while ensuring that integration is compliant with all Mertado's business policies and logic.
  • Access a knowledge base that will help you become an expert user and a top Mertado supplier.
  • CommerceInterface representatives are highly knowledgeable and offer friendly support. Our multichannel management software will save you time and eliminate many manual steps that you may have in place.
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Mertado Program Details

The Mertado sales channel is referred to as a ‘closed marketplace' meaning that all products that go on their website or get promoted on their Facebook application need to be approved by their buying team.
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Mertado Product Submissions

  • You submit product content to Mertado through the CommerceInterface platform.
  • You are responsible for the accuracy of product content and will bear the shipping costs associated with misrepresented or defective item issues.
  • Mertado maintains a uniform copy style. Their editing staff screens all product content before products appear on the website.
  • You must adhere to image size requirements (650 x 650 pixels minimum).
  • You must allocate inventory for products being sold on Mertado.
  • You can adjust inventory quantities manually or automatically via the CommerceInterface platform.
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Mertado Pricing

  • You negotiate the cost of product with Mertado. The deal sale pricing is subject to Mertado's discretion.
  • You can submit your product with or without shipping included. If you're using Mertado's shipping account, you will need to provide a price without shipping. If you would like to use your shipping account, it's important that you add shipping to the price when submitting the offer sheet.
  • If you use Mertado's UPS account number, Mertado bears the cost of the freight.
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Mertado Customer Support

Mertado handles all inquiries, so you will not deal with their customers directly. For detailed inquiries, a Mertado Customer Care Agent will contact you. Mertado requires an answer to customer inquiries within one (1) business day to ensure a timely resolution.
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Mertado Product Order Payment

Mertado processes all credit card transactions and absorbs the cost of the associated processing fees. They also assume order fraud liability risk.
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Mertado Shipping Solutions

  • Although standard shipping is via ground service, Mertado may require products to be expedited, and you are expected to fulfill orders accordingly.
  • You must include a Mertado-branded packing slip with all orders shipped on behalf of Mertado. You can export these branded packing slips from the CommerceInterface platform.
  • You may not include marketing or promotional information regarding your company with any order shipped on behalf of Mertado.
  • You are responsible for shipping orders and transmitting accurate tracking information to Mertado within two business days of the order date.
  • If you cannot meet the shipping deadline, you must notify Mertado as quickly as possible so that Mertado can communicate with the customer and cancel the order, if necessary.
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Mertado Returns Policy

Mertado will accept most new and unopened items within 45 days of the original ship date for a full refund. All returns will go back to the your account.
  • Pre-paid return shipping labels are issued to customers for non-buyer's remorse returns (returns caused by supplier mistake), the cost of which is deducted from your account.
  • The customer may assume all return shipping costs for returns initiated due to buyer's remorse.
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Payment to Your Account

Mertado remits the agreed upon per-item price for sales of your products sold. Mertado remits bi-weekly payments within two (2) business days of the 1st and 16th of each month.

For example, orders shipped confirmed from the 1st to the 15th of the month are paid on the 1st of the following month, and orders shipped confirmed from the 16th to the 31st of the month are paid on the 16th of the following month.
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What The Press Says about Mertado

"... The Palo Alto, California company offers a service where users can find deals and share them with friends. But it seems to have two advantages over other social shopping start-ups. For one thing, it's integrated with Facebook – Mertado has both a Facebook application and a standalone website that uses Facebook connect – so it can recommend products based on your profile, and you can recommend deals to your Facebook friends..."
- The New York Times

"In the past, people had to take time out of their day to browse retail sites for hidden gems at discount prices. Mertado.com changes all that."
- Southwest Airlines Spirit