• CommerceInterface offers complete Amazon integration. Our platform supports an Amazon transaction from start to finish. Some solutions only support orders, inventory and ship confirmation, but require you to load product content through CSV files and manage returns through a separate application.
• Get our full-service, managed solution to have a dedicated account manager help you with the growth of your Amazon ecommerce business. We'll get you up and running, and help you move through the learning curve quicker.
• The CommerceInterface platform provides a dashboard with key metrics to help you gauge sales performance for the Amazon marketplace and other retail channels.
• Choose how you want to interact with our platform. For example, you can select to manage your orders through the interface, receive orders via email, ship confirm orders via the interface or a 3rd party solution like ShipWorks, receive orders via EDI or interact with us via FTP.
• The CommerceInterface platform offers flexibility and compatibility that allows you to customize your back office processes, while ensuring that integration is compliant with all Amazon business policies and logic or any of the other platforms that our multichannel management solutions integrate with.
• Access a knowledge base that will help you become an expert user and a top Amazon supplier.
• CommerceInterface representatives are highly knowledgeable and offer friendly support. Our channel management services will save you time and eliminate many manual steps that you may have in place.

Less about Amazon.com Channel Management

• You submit product content to Amazon.com through the CommerceInterface Amazon inventory management platform.
• You are required to provide an Amazon-tailored seller profile before you can list products.
• All listings must meet Amazon's requirements.
• When registering, you will create a single selling account for your business. Amazon prohibits operating and maintaining multiple seller accounts.

Less about Amazon.com Product Submissions

• You are required to pay a $39.99 monthly subscription fee to Amazon and a selling fee when an item is sold.
• Your subscription begins when you complete the registration process, with your first monthly subscription fee due at that time.
• You must enter valid information in Amazon's Seller Central for your U.S. bank checking account.
• Commission percentages vary by category. See rate card below:

Category	Commission Rate
Baby Products (excluding Baby Apparel)	15%
Camera & Photo	8%
Cell Phones & Accessories	15%
Consumer Electronics	8%
Grocery & Gourmet Food	15%
Health & Personal Care	15%
Home & Garden (including Pet Supplies)	15%
Kitchen	15%
Musical Instruments	12%
Office Products	15%
Personal Computer	6%
Sports & Outdoors	15%
Tools & Home Improvement	12%
Toys & Games	15%
Unlocked Cell Phones	8%
The Following Categories Require Pre-approval	Contact CommerceInterface For Approval
Automotive Parts & Accessories	12%
Clothing & Accessories	15%
Jewelry	20%
Kindle Accessories	25%
Motorcycles, ATVs & Protective Gear	12%
Shoes	15%
Watches	15%

To learn more about the Amazon pricing plans, including the variable closing fees for the Media category, click here.

Less about Pricing

• Amazon's e-commerce services and payment fraud protection helps you eliminate fraudulent orders.
• Customers experiencing problems or not receiving items are asked to contact sellers first.
• For unresolved issues, customers may file an A-Z form with Amazon. Once a claim is received, you will receive an email detailing the claim and requesting a response. Amazon will then determine how an issue is settled, which may include reimbursing the customer at your expense

Less about Amazon Customer Support

The customer experience is a top priority at Amazon. When you become an Amazon seller, you are asked to:

• Put the customer first.
• Present your products according to the Amazon approved format.
• Ship your products on time.
• Provide a customer experience that allows Amazon to maintain a safe and trusted online retail environment.

Less about Amazon Shipping Solutions

• Amazon settles your account 14 days after initial registration, and repeats the process every 14 days thereafter. Normally, it takes five business days from each settlement until the money is available in your bank account.
• In order for a settlement to take place, you must have a positive or zero balance in your Selling-on-Amazon account. Commission fees and customer refunds, if any, may affect your balance.
• Amazon pays every 15 days in accordance to your account balance.

Less about Payment to Your Account