Online Inventory Control System
The CommerceInterface, e-commerce services platform is incredibly user-friendly and has evolved from the minds of our team members, each an expert in online retail and channel integration, and from listening to our customers to address their general and specific needs.
We created it as a Web-based platform you can access on any computer or mobile device, and with virtually 100% up time backed by ViaWest, our world-class data center partner.
Our online inventory control system interface takes into account the rules dictated by the various channels and automates many processes for you. You’ll find that by using your native file formats, 3rd party integration is quicker and easier than by using the various file requirements for different channels. We normalize all it for you.
With this resource, you can develop a multi-channel sales approach that is beneficial to your business and easy to manage from one central location. Our platform saves you the expense and energy of having you or your staff manage multiple channels from multiple points. And it’s intuitive to use, helping you move along the channel integration learning curve more quickly.
Performance Metrics
- Orders Snapshot: instant order status and 30-day history
- Fulfillment Performance: 30-day and YTD performance
- Inventory Overview: At-a-glance inventory plus auto email alerts
- Sales: Top SKUs by revenue, by units sold and across channels
- Returns: Track and analyze for improved performance
- Performance Charts: Sales trends and year-by-year comparisons
Master Catalog
Creating a master catalog of products is simple and uses a template that satisfies multiple channels. You can import your products one at a time or in bulk. It’s easy to manage inventory and update product attributes, including warranty and shipping information, cost and selling price, and product images.
Once product content is imported into your master catalog, you can push it out to multiple channels. This feature saves you the time and effort of repeated processes for each channel.
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Order Processing and Returns
Know instantly the status of your open orders, by channel. Manage individually or by bulk through the order details, which also allows you to export packing slips. Turn return feedback into improved customer service and increased sales.
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Knowledge Base Sharing
The most amazing feature of our e-commerce platform is the amount of support you receive. Through Knowledge Base (or KBase, for short), we provide training resources and how-to videos, and we post expert advice and answers to customer questions.
The more it’s used, the more it grows as a resource for all our customers. We’d love to show you more but it’s a competitive advantage that we reserve exclusively for our customers—we don’t give this type of information away to just anyone.
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System and Software Compatibility
The CommerceInterface platform is completely compatible with QuickBooks accounting systems through our QBSync plug-in and with our 3rd party partners like ShipWorks who provide shipping software solutions. Manage your full sales cycle from start to finish, with complete automation.
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